User Interviews The complete research re…Recruit Source from our panel and automa…Research Hub Build your own panel and au…Integrations & APIs Extend User Intervie…MCP Run User Interviews inside AI toolsResearch panel NEW ReportAI Assistant NEWAudience targeting
User Interviews The complete research re…Recruit Source from our panel and automa…Research Hub Build your own panel and au…Integrations & APIs Extend User Intervie…MCP Run User Interviews inside AI toolsResearch panel NEW ReportAI Assistant NEWAudience targeting
Built by curious humans
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We exist to help teams discover user insights; we believe fast access to quality participants is the key to that discovery. In fact, we don't just believe it—we know it. We know it because we listen to our customers and you tell us how game changing speed to insight is. We know it because our company wouldn't exist without talking to customers.
Need to get in touch? Contact us!
Image: photo collage of User Interviews' three co-founders plus some illustrative lines and icons
3 Co-founders, 2 companies, 1 UI
We’re a distributed team on a mission to change how companies build products. We believe that consistent user feedback is key to success. We know, because our first company flopped—read our origin story.
Ten years on, we’re thrilled to announce that UserTesting is acquiring User Interviews—uniting the leading participant panel and premier research platform to create a powerful Customer Insights Engine.
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The rest of the page is in full screen.
Drawn from the HTML mttr fetched, not a screenshot.page.md1,016 words, about 3,131 tokens
# Built by curious humans
We exist to help teams discover user insights; we believe fast access to quality participants is the key to that discovery. In fact, we don't just believe it—we know it. We know it because we listen to our customers and you tell us how game changing speed to insight is. We know it because our company wouldn't exist without talking to customers.
Need to get in touch? [Contact us!](https://www.userinterviews.com/participant-contact)
## 3 Co-founders, 2 companies, 1 UI
We’re a distributed team on a mission to change how companies build products. We believe that consistent user feedback is key to success. We know, because our first company flopped—[read our origin story.](https://www.userinterviews.com/blog/from-failure-to-a-venture-backed-startup-through-meta-user-research)Ten years on, we’re thrilled to announce that [UserTesting is acquiring User Interviews](https://www.userinterviews.com/blog/usertesting-acquires-user-interviews)—uniting the leading participant panel and premier research platform to create a powerful Customer Insights Engine.
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User interviews by the numbers
$44M
dollars raised
139
employees
33
states
188K
studies launched
6M+
participants recruited
## UItes are alright
Humble but confident. Independent but collaborative. There's no one set UI-type. And that's what makes our team so special.
"I love working at User Interviews! The work life balance here is great — since I don’t have a commute, I’m able to spend extra time every morning with my wife and baby boy."
**Drew B. (he/him)**Lead Software EngineerNew York
"User Interviews is basically a group of smart people tackling a ton of complex, interesting problems and having a lot of fun in the process."
**Kristina M. (she/her) **Director of Consumer Marketing
Virginia
## Leadership Team
The User Interviews leadership team sets the strategic direction for the company, influenced heavily by customer insight and internal feedback and dialog.
**Basel Fakhoury**
CEO & Co-founder
Washington, DC
**Dennis Meng**
CPO & Co-founder
Washington, DC
**Bob Saris**
CTO & Co-founder
Philadelphia, PA
**Jess Klek**
CRO
Chicago, IL
**Erin May**
CMO
Maplewood, NJ
**Jordan Heeger**
CFO
Seattle, WA
**Nabil Syed**
SVP, Operations
Chicago, IL
**Aimee Halbert**
General Counsel
Mahwah, NJ
Looking for the whole team? Fair warning: biggest company in the world.
[Meet all the UItes.](https://www.userinterviews.com/team-full)
### Team spotlight: engineering
CTO and co-founder Bob Saris shares how the engineering team at UI developed a system to organize business logic in our code base.
[Read the blog](https://www.userinterviews.com/blog/business-logic-code-base)[Browse our job openings](https://boards.greenhouse.io/userinterviews)
## How do you begin to describe a company culture in a few words?
We are fully remote and always* have been. We care, we work hard, we’re customer obsessed (but not in a weird way), curious, maybe a little quirky? OK so we’re kind of nerds if you want to know the truth.
Remote requires autonomy, self-starting, trust, top-down and bottoms-up alignment, intentional communication. So we focus on those things. We embrace what makes you you, not drinking Kool-Aid.
*Technically we had a small office inside our investor’s office, inside Hubspot’s office, in Cambridge with about 6 employees in the early days. We’ve been fully remote since 2018.
**Learning stipend**
Keep learning. We offer an annual learning stipend of $500 for education-related purchases such as books, course registrations, industry memberships, or conference fees.
#### Office stipend
In addition to a laptop (and some pretty sweet swag) we’ll send your way when you start, you have $250 for office accessories to help you work in productive comfort.
#### 401k contribution
We’ll top off your 401k with $200 per month—regardless of your contribution—to help fuel that sweet, sweet compounding growth.
#### Equity options
1 year cliff. 4 year vest. Get in on the ground-ish floor of our sustainably growing startup, and own a stake in our success.
#### Fully-covered health insurance options
We have options that cover 100% medical, dental, and vision insurance. You’ll also get free membership with One Medical and Talkspace!
#### Paid time away
We know unlimited is controversial. We don’t offer it. Instead you own your days to take, accrue, or get cash back for when you leave. You also get unlimited wellness days. We have competitive parental and family leave policies too.
#### Fully, totally remote
Before the world forced us all into it, we chose to be fully remote. If remote appeals to you, you probably don’t need us to sell you on its benefits. If you’re on the fence, check out some of our [remote working tips](https://www.userinterviews.com/blog/the-hierarchy-of-working-remotely-needs).
**Company retreats**
We host a big in-person retreat each year—with a virtual option. It's a great opportunity to break from the day-to-day and get some IRL face time with everyone.
#### Flexible work
Work where you want, in an environment that works for you. Work when you want, as long as you have some overlap with the team. We try to mix synchronous and asynchronous collaboration.
Like what you’re seeing? [Browse our current job openings](https://boards.greenhouse.io/userinterviews).
## Talk to users today. Seriously, we're fast.
[Sign up free](https://www.userinterviews.com/signup)[Book a demo](https://www.userinterviews.com/about#)
Product
[Recruit](https://www.userinterviews.com/recruit)[Research Hub](https://www.userinterviews.com/research-hub)[Pricing](https://www.userinterviews.com/pricing)[Integrations & APIs](https://www.userinterviews.com/integrations)[Security](https://www.userinterviews.com/security)[Panel Reports](https://www.userinterviews.com/our-research-panel)[Case Studies](https://www.userinterviews.com/customers)[Release Notes](https://www.userinterviews.com/product-announcements)[🌟 Get a Demo](https://www.userinterviews.com/about#)
Researcher Resources
[Help Center](https://www.userinterviews.com/support-category/researcher-resources)[User Interviews Academy](https://academy.userinterviews.com/)[Field Guide](https://www.userinterviews.com/ux-research-field-guide)[Blog](https://www.userinterviews.com/blog)[Podcast](https://www.userinterviews.com/podcast)[Launch Kits](https://www.userinterviews.com/launch-kit)[Events](https://www.userinterviews.com/events)[Free Research Templates](https://www.userinterviews.com/free-research-templates)[Incentive Calculator](https://www.userinterviews.com/lp/ux-research-incentive-calculator)[Affiliate Program](https://www.userinterviews.com/research-affiliates)[Subscribe to our newsletter](https://www.userinterviews.com/subscribe)
[](https://twitter.com/userinterviews)[](https://www.linkedin.com/company/user-interviews)[](https://www.facebook.com/UserInterviewsUX/)[](https://www.youtube.com/@UserInterviews)
Participant Resources
[Help Center](https://www.userinterviews.com/support-category/participant-resources)[Browse All Studies](https://www.userinterviews.com/studies)[Focus Groups Studies](https://www.userinterviews.com/studies/online/focus-group?sort=-id)[Diary Studies](https://www.userinterviews.com/studies/online/multi-day?sort=-id)[Interviews Studies](https://www.userinterviews.com/studies/online/one-on-one?sort=-id)[User Tests & Surveys](https://www.userinterviews.com/studies/unmoderated-task?sort=-id)[Refer a Participant](https://www.userinterviews.com/participants/signin?return_to=%2Fparticipants%2Freferrals)
[](https://www.facebook.com/userinterviews.co/)
Company
[About Us](https://www.aurosglobal.com/company)[Careers](https://www.usertesting.com/company/careers)[Partnerships](https://www.userinterviews.com/partners)
[Compare](https://www.userinterviews.com/compare)[User Interviews vs. Respondent](https://www.userinterviews.com/compare/user-interviews-vs-respondent)[User Interviews vs. Dscout](https://www.userinterviews.com/compare/user-interviews-and-dscout)[User Interviews vs. Qualtrics](https://www.userinterviews.com/compare/user-interviews-and-qualtrics)[User Interviews vs. SurveyMonkey](https://www.userinterviews.com/compare/user-interviews-and-surveymonkey)
User Interviews is now part of UserTesting, Inc. Copyright @ 2026 UserTesting. All rights reserved.
[Researcher Terms](https://www.userinterviews.com/legal/terms-and-conditions) | [Participant Terms](https://www.userinterviews.com/legal/participant-terms-and-conditions) | [Privacy Policy](https://www.userinterviews.com/privacy) | [CA Privacy Notice](https://www.userinterviews.com/legal/ca-privacy-notice)
#### What day is best for you?
Schedule your demo and see us in action today.
Need to contact support? [**Get in touch**](https://www.userinterviews.com/researcher-support)
**💡 UserTesting acquires User Interviews** to become the industry's #1 Customer Insights Solution! [Read more](https://www.userinterviews.com/blog/usertesting-acquires-user-interviews) →
No <main>: Wrap the page’s own content in <main>, so a reader knows where it starts and stops, and Clean can be measured.
The figures
100 pages, set against the 168,039 sites with figures.
userinterviews.com in Agent View: 98% of pages readable, better than 41% of sites; 7% clean; 504,677 tokens to read all 100 pages. mttr.si/agent-view/userinterviews.com
What to do next
Fix the pages, let an agent do it, and read the site again to see the figures move.
Drawn from the HTML mttr fetched on its read of October 24, 2026, not a screenshot, and only from the 100 pages read, where the read stopped at its page limit. An assistant’s own reader may differ. Tokens are estimated at about 4 characters each. A site an agent reads well is not a site an assistant cites.
