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# Fresh Views

UX RESEARCH BLOG FROM USER INTERVIEWS

Fresh, informative, no-nonsense UX research content that you’ll want to bookmark and share. Discover hundreds of articles on UXR methods, strategy, tools, ops, and careers—brought to you by User Interviews.

[Featured Post ResearchOps 2.0: Looking back at the past, present, and future of research operations A year after its release, the five-part audio documentary ResearchOps 2.0 offers a revealing look at how research operations is evolving—and why its next chapter may be its most important yet. Nathan Isaacs Principal Content Marketing Manager](https://www.userinterviews.com/blog/researchops-and-future-of-research-operations)

## Latest Articles

[Professional Growth ResearchOps 2.0: Looking back at the past, present, and future of research operations A year after its release, the five-part audio documentary ResearchOps 2.0 offers a revealing look at how research operations is evolving—and why its next chapter may be its most important yet. October 21, 2026 | Nathan Isaacs](https://www.userinterviews.com/blog/researchops-and-future-of-research-operations)

[Research Strategy Hiring Isn’t a Scaling Strategy: Turning Research Expertise into Self‑Serve Infrastructure Lucy Sutton explains why scaling research operations requires self-service systems, smarter processes, and greater researcher independence—not simply hiring more people. October 15, 2026 | Lucy Sutton](https://www.userinterviews.com/blog/scaling-research-operations)

[Inside UI A letter to our customers: serving you in the AI era. Introducing Auros, the new parent company for User Interviews and UserTesting, built to serve the evolving needs of UX teams, AI builders, and enterprises in the AI era. October 8, 2026 | Eric Johnson](https://www.userinterviews.com/blog/letter-our-customers-serving-you-ai-era)

[Professional Growth The Ultimate UX Research Job Board – Updated August 2026 A searchable database of jobs in UX/user research and operations with career resources to help you land your next role. August 5, 2026 | Ben Wiedmaier](https://www.userinterviews.com/blog/the-ultimate-remote-ux-research-job-board)

[AI in Research AI, Margins, and the New Division of Labour: Three Reversals Reshaping How Research Operates Kate Towsey discusses three major shifts in research operations and their impact on the field. August 3, 2026 | Kate Towsey](https://www.userinterviews.com/blog/new-division-of-labor-reshaping-how-research-operates)

[Research Techniques & Methods Delivering Continuous Discovery Programs That Run like Clockwork Josh Morales of Miro on the small decisions that can make or break the session dynamic. July 15, 2026 | Josh Morales](https://www.userinterviews.com/blog/delivering-continuous-discovery-programs)

[AI in Research Spotting an AI Cheater in Research: Investigating the Limits of Intuition in Remote Interviews Researcher Emma Spero discusses ways to better detect fraud in across user interviews. July 2, 2026 | Emma Spero](https://www.userinterviews.com/blog/spotting-an-ai-cheater-in-research)

[AI in Research The “Second Layer” Problem: What to Do When AI Tools Create Operational Debt Researchers who now also builds AI systems are feeling the burden of operational debt. Here's how to address it. June 18, 2026 | Jordan Brinkman](https://www.userinterviews.com/blog/second-layer-problem-ai-tools-operational-debt)

[Research Strategy Provenance Matters: Why Citations Are the Missing Link in Insight-Driven Decisions Jake Burghardt takes to the ResearchOps Review to outline how leveraging citations repositories can enable context-rich usage of research insights. June 5, 2026 | Jake Burghardt](https://www.userinterviews.com/blog/citations-are-missing-link-in-insight-driven-decisions)

[AI in Research A Blueprint for Evaluating AI Across the Research Pipeline Are we at risk of losing too much in translation when using AI in research? Research expert Lindsey DeWitt Prat explores the new risk cascade for the ResearchOps Review. May 22, 2026 | Lindsey DeWitt Prat](https://www.userinterviews.com/blog/evaluating-ai-across-research-blueprint)

[Research Strategy Is Your NPS Telling the Full Story for Stakeholders? An Analysis Survicate analyzed data across hundreds of companies to unpack what NPS should mean for you, and as important, how you can best share that nuance with stakeholders. May 15, 2026 | Aleksandra Korczynska](https://www.userinterviews.com/blog/how-to-discuss-nps-with-stakeholders)

[AI in Research Calibration Matters More Than Automation: What AI’s History Suggests About Building Agentic Research Systems Research Operations expert George Jensen on what it takes to build successful AI-enabled research systems. May 4, 2026 | George Jensen](https://www.userinterviews.com/blog/building-agentic-research-systems)

[AI in Research What is the New AI in Research Risk Cascade? Experts Explain What to do when errors compound across transcription, synthesis, and analysis—turning small upstream drift into big downstream consequences. April 10, 2026 | Nick Lioudis](https://www.userinterviews.com/blog/what-is-the-ai-research-risk-cascade)

[UX Research Tools 30+ AI Tools for Every Phase of UX Research You Can Use Right Now Ready to add AI to your research process? This list has you covered, with options for ideation, moderation, data analysis, or building a repository. January 23, 2026 | Ben Wiedmaier](https://www.userinterviews.com/blog/ai-ux-research-tools)

[Research Strategy How to Build a Hands-On Customer Empathy Program (Even Without a Budget) Reports create awareness, but action creates empathy. Here is a 4-step blueprint to build a hands-on Customer Empathy Program without a budget. January 9, 2026 | Wako Takayama](https://www.userinterviews.com/blog/how-to-build-a-customer-empathy-program)

[Inside UI UserTesting Acquires User Interviews User Interviews is joining forces with UserTesting to bring the industry’s best research panel and customer insights platform together. January 7, 2026 | User Interviews](https://www.userinterviews.com/blog/usertesting-acquires-user-interviews)

[Professional Growth The 24 Best UX and User Research Blogs Worth Bookmarking A list of popular and respected UX research blogs on user research, design, and the user experience. December 22, 2025 | Carrie Boyd](https://www.userinterviews.com/blog/best-ux-research-blogs)

[Professional Growth Common UX Research Job Interview Questions & How to Answer Them Impress your interviewer with thoughtful answers to the most common interview questions for user research roles. December 11, 2025 | Lizzy Burnam](https://www.userinterviews.com/blog/common-ux-research-job-interview-questions-how-to-answer-them)

[Inside UI 2025 User Interviews Wrapped A look back at the features, moments, and workflows that defined your year in research December 10, 2025 | Emily Chen](https://www.userinterviews.com/blog/2025-ui-wrapped)

[Research Strategy The Ultimate Guide to Research Strategy (2026 Edition) How to get stakeholders on board, decide what research to do when, and make it all count for your business December 7, 2025 | Carrie Boyd](https://www.userinterviews.com/blog/the-ultimate-guide-to-ux-research-strategy)

[Professional Growth What’s Included in a Research Operations Job Description? A ReOps Hiring Guide (+Template!) There’s a lot that goes into identifying and hiring a great ReOps professional. This guide will walk you through the process from start to finish. December 4, 2025 | Nick Lioudis](https://www.userinterviews.com/blog/research-operations-job-description-examples-template)

[Professional Growth The 3 Biggest Mistakes I Made as a Researcher Research is all about learning, including learning how we can grow from our practice. A UXR leader shares lessons learned along the way. November 25, 2025 | Roberta Dombrowski](https://www.userinterviews.com/blog/research-mistakes)

[Professional Growth The Ultimate List of UX, Product, and Design Conferences in 2026 More than 30 events to choose from, including virtual and free options. November 21, 2025 | Liz Steelman](https://www.userinterviews.com/blog/ux-research-ops-conferences-events)

[Professional Growth How to Build a Real Research Operations Career (Not Just a Job) Created by Kate Towsey, this career ladder provides the clarity your career has been missing. November 17, 2025 | User Interviews](https://www.userinterviews.com/blog/research-operations-career-ladder)

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## Research techniques & methods

[Delivering Continuous Discovery Programs That Run like Clockwork July 15, 2026](https://www.userinterviews.com/blog/delivering-continuous-discovery-programs)

[150+ Best Customer Journey Map Templates and Examples October 24, 2025](https://www.userinterviews.com/blog/best-customer-journey-map-templates-examples)

[The Modern Guide to Note-taking in Research: Templates & Methods October 16, 2025](https://www.userinterviews.com/blog/research-notetaking-templates-methods)

[See all articles on research methods](https://www.userinterviews.com/category/research-methods)

## Recruiting Participants

[6 Steps to Conducting High-Quality International UX Research November 7, 2025](https://www.userinterviews.com/blog/international-ux-research-guide)

[How to Ensure Participant Fit and Credibility October 28, 2025](https://www.userinterviews.com/blog/signs-of-research-participant-credibility)

[Survey Incentives That Work: Ideas, Costs, and Best Practices October 24, 2025](https://www.userinterviews.com/blog/survey-incentives-ideas-costs-best-practices)

[See all articles on recruiting](https://www.userinterviews.com/category/research-recruiting)

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## UX research tools

[30+ AI Tools for Every Phase of UX Research You Can Use Right Now January 23, 2026](https://www.userinterviews.com/blog/ai-ux-research-tools)

[12 Best Customer Feedback Tools by Use Case (Interviews, Surveys & Analytics) September 19, 2025](https://www.userinterviews.com/blog/best-customer-feedback-tools-interviews-surveys-analytics)

[Focus Group Software: Top 7 Options for Qualitative Research July 25, 2025](https://www.userinterviews.com/blog/focus-group-software)

[See all articles on UX research tools](https://www.userinterviews.com/category/ux-research-tools)

## Professional Growth

[ResearchOps 2.0: Looking back at the past, present, and future of research operations October 22, 2026](https://www.userinterviews.com/blog/researchops-and-future-of-research-operations)

[The Ultimate UX Research Job Board – Updated August 2026 August 5, 2026](https://www.userinterviews.com/blog/the-ultimate-remote-ux-research-job-board)

[The 24 Best UX and User Research Blogs Worth Bookmarking December 22, 2025](https://www.userinterviews.com/blog/best-ux-research-blogs)

[See all articles on professional growth](https://www.userinterviews.com/category/ux-research-careers)

## Research Strategy

[Hiring Isn’t a Scaling Strategy: Turning Research Expertise into Self‑Serve Infrastructure October 15, 2026](https://www.userinterviews.com/blog/scaling-research-operations)

[Provenance Matters: Why Citations Are the Missing Link in Insight-Driven Decisions June 5, 2026](https://www.userinterviews.com/blog/citations-are-missing-link-in-insight-driven-decisions)

[Is Your NPS Telling the Full Story for Stakeholders? An Analysis May 15, 2026](https://www.userinterviews.com/blog/how-to-discuss-nps-with-stakeholders)

[See all articles on research strategy](https://www.userinterviews.com/category/ux-research-strategy)

## Inside UI

[A letter to our customers: serving you in the AI era. October 8, 2026](https://www.userinterviews.com/blog/letter-our-customers-serving-you-ai-era)

[UserTesting Acquires User Interviews January 7, 2026](https://www.userinterviews.com/blog/usertesting-acquires-user-interviews)

[2025 User Interviews Wrapped December 10, 2025](https://www.userinterviews.com/blog/2025-ui-wrapped)

[See all articles about User Interviews](https://www.userinterviews.com/category/inside-ui-news)

## Templates for UX researchers

[What’s Included in a Research Operations Job Description? A ReOps Hiring Guide (+Template!) December 4, 2025](https://www.userinterviews.com/blog/research-operations-job-description-examples-template)

[UX Research Portfolios That Will Get You Hired: 21 Templates and Examples October 27, 2025](https://www.userinterviews.com/blog/ux-research-portfolio-examples-templates)

[150+ Best Customer Journey Map Templates and Examples October 24, 2025](https://www.userinterviews.com/blog/best-customer-journey-map-templates-examples)

[See all templates](https://www.userinterviews.com/category/research-templates)

## AI In Research

[A letter to our customers: serving you in the AI era. October 8, 2026](https://www.userinterviews.com/blog/letter-our-customers-serving-you-ai-era)

[AI, Margins, and the New Division of Labour: Three Reversals Reshaping How Research Operates August 3, 2026](https://www.userinterviews.com/blog/new-division-of-labor-reshaping-how-research-operates)

[Spotting an AI Cheater in Research: Investigating the Limits of Intuition in Remote Interviews July 2, 2026](https://www.userinterviews.com/blog/spotting-an-ai-cheater-in-research)

[See all articles about AI](https://www.userinterviews.com/category/ai-in-research)

## Explore More

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